Refund Policy (Dynamic Accents Products)
Dynamic Accents holds product quality and customer satisfaction in the highest regard, therefore our policy on these issues is as follows:
In the event that a customer wants to exchange or return an undamaged and unused product the customer needs to request a Return Authoriztion number within 7 days of receipt of delivery. Once we have been notified of a return request, customer will be issued an RMA number, which needs to be noted on the package for return.
Once issued, the Return Authorization is valid for 14 business days. A customer may return a product directly to Dynamic Accents via their choice of freight carrier at their expense. Returns should be sent to the following address: